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So, God Made a Farmer: A Thanksgiving Tribute

By Jim Whitt On Thanksgiving Day most of us will sit down to tables covered with more food than we can say grace over. The late Paul Harvey delivered a speech at the 1978 National FFA Convention entitled So God Made a Farmer. I want to share a very short and powerful video with you that includes this speech as the narrative accompanied by footage of people I know and have worked with that are responsible for producing that food. Meat, milk, eggs, vegetables and bread do not magically appear on grocery shelves or on our dinner plates in a… Read More

November 20th, 2018 at 12:43pm

Experience

By Jim Whitt Monday through Friday I usually post an inspirational (or sometimes humorous) quote online first thing in the morning. For example, here’s one I posted by Oscar Wilde, “Experience is one thing you can’t get for nothing.” It was only after I launched this quote into cyberspace that I connected the dots between that quote and the date on the calendar — it was my birthday. Marking the anniversary of my 66 years on planet earth gave me pause to consider the significance of Oscar Wilde’s words. It made me think of the Farmers Insurance commercials that feature… Read More

November 7th, 2018 at 4:24pm

Is what you do important?

By Jim Whitt I was on a conference call as part of my preparation for speaking at a staff development meeting for a trade association. The CEO and a couple of senior staff members were on the other end of the line. My parting question was, “What’s the most important thing you want your people to take away from my presentation?” The CEO didn’t hesitate, “I want each of them to believe that what they do is important.” To drive that point home in my presentation, I decided to share this story about my friend Kent Stroman. Kent grew up… Read More

August 13th, 2018 at 3:18pm

What does the Flag mean to you?

By Jim Whitt My friend John Teeter shared a story with me that is appropriate as we celebrate Independence Day: “When I was 23 years old I worked in the parts department at Teeter Irrigation. It was a hot summer day when R.D. Floyd, one of our longtime customers, walked into the store.  This was not unusual as R.D. came in frequently to pick up parts. What was unusual was that he was carrying a tattered and torn American flag — the flag, which until a few minutes earlier, flew outside our store. R.D. was a man of few words… Read More

June 14th, 2018 at 8:53am

What a dog can teach us about customer service

By Jim Whitt After picking up the mail Charlie Mitchell and I were on our way out of the Post Office when a man pointed to Charlie and asked, “Is that a service dog?” Before I could answer he added, “If he’s not you can’t bring him in here. I might get sued.” “Are you the postmaster here?” I asked. “No, I’m the station manager,” he replied. I stuck out my hand and said, “My name is Jim Whitt.” He reluctantly took my hand with a limp grip but didn’t offer his name in return. “I’ve done a lot of… Read More

June 9th, 2018 at 4:53pm